Balancing Student Success and Algorithmic Fairness: A Human-Centered Approach to Educational Technology

Abstract

The rapid adoption of digital tools and data-driven approaches in education has raised important concerns about fairness, transparency, and trust among stakeholders. This study explores how educational technologies can be designed to balance academic performance with ethical considerations, addressing a critical gap in current research and practice. Using a qualitative approach, the research engaged students, educators, and administrators from diverse institutions through interviews, focus groups, and document analysis. Thematic analysis revealed that stakeholder trust is closely linked to transparency, explainability, and participatory design in technology systems. A prototype digital tool was piloted, demonstrating improved student engagement, academic outcomes, and reduced disparities among demographic groups. The findings provide a conceptual framework for human-centered educational technology, identify key factors influencing perceived fairness, and highlight the practical benefits of stakeholder-informed design. This research advocates for a holistic approach that integrates technical, ethical, and social considerations in the development and implementation of digital tools for education.